Magro Construction Pty Ltd
Government - Commercial - Residential

ABN 98 940 439 490 

Development - Building - Maintenance

 Tel: +61 (02) 6287 1038
Fax: +61 (02) 6287 1371
Email mariomagro@bigpond.com.au
Postal Add: 16 Faulkner Place Chapman ACT 2611 AUSTRALIA

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 Business Add: 16 Faulkner Place Chapman ACT 2611 AUSTRALIA
Mobile: +61 (0) 419 - 622 888

Business Manual

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Introduction

The Business Manual is a comprehensive web-based document that includes all of the systems and procedures employed within the business.

  • The Business Manual includes documentation for:>

    • Quality, Environmental and Occupational Health Safety & Rehabilitation management - contained in the web
    • A list or reference to Operations Procedures - contained in the web
    • A list and reference to Checklists and Forms  - accessible in their native application
    • Sample Documents - accessible in their native application

 

Management System Overview

Business Manual covers the requirements of AS/NZS ISO 9001:2000 Standard, identifies the Organisation’s commitment to quality, and includes references to the associated Operations Procedures, that cover not only quality, but also environmental and OHS&R management aspects.

Operations Procedures  provide detail of What, Why, by Whom, When, Where and How a specific activity is carried out.

Forms that may include Quality, Environment and Safety data are filled with the relevant information to produce Quality Records as the result of implementing the Operations Procedures. Quality Records provide objective quality evidence of compliance with the relevant standards.

Project Management Plans and Inspection & Test Plans are developed to assure quality for a specific project. The plans incorporate the customer requirements by way of reporting, hold points, checklists, verification and management responsibility.

The MD on advice from the Quality Manager (QM) approves Business Management System documents.

Any approved document is a part of the Business Management system and is therefore either included in this web or accessible through it.

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Reference Documents

Adopted Standards

The Business Management System is developed to comply with of the following standards:

  • AS/NZS ISO 9001:2000, ‘Quality Management Systems - Requirements’
  • ISO 14001:1996, ‘ Environmental Management Systems - Specification with guidance for use’
  • AS4801:2001, ‘Occupational health and safety management Systems - Specification with guidance for use’

and to make reference to the Business Management System Operations Procedures.

Terms and Definitions

Terminology used in our Business Management System is as defined in AS/NZS ISO 9000:2000 'Quality management systems – Fundamentals and Vocabulary'.

 

 

System Model

The model identifies three main processes:

  • Management System Process.

  • Product and Service Delivery Process.

  • Stakeholder Feedback Process.

The four major elements of this model are:

  • Management Responsibility.

  • Resource Management.

  • Product & Service Delivery.

  • Management System Improvement.

 

 

Management System Documentation

Business Manual

Business Manual is the basic policy document and has been integrated into the Web-based Business Management System.

Business Manual identifies the Organisation's commitment to quality, safety and environmental management, describes the system documentation and outlines responses to ISO9000:2000, ISO14001:1996 and AS 4801:2001 requirements.

Project Management Plans

Where product quality, safety or environmental issues are related to unusual requirements that are not normally associated with existing standard products or services, or when required by contract, a Project Management Plan is produced in accordance with P-09 Project Management Plans to define the methods for assurance of quality, safety and environmental controls.

Project Management Plans are approved by the Managing Director and the customer when specified in the contract.

Control of Documents

Magro Construction control documents according to P-01 Document Control regardless of what media they are stored in.

Control of Records

Magro Construction control documents according to P-02 Records Control regardless of what media they are stored in.

Operations Procedures

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Copyright © 2003 Magro Construction Pty Ltd
Last modified: March 08, 2007